‘Web Page Blocked’ error when making a payment to your childcare provider

When making payments to your childcare provider, please only use letters and numbers in the payment reference field, this error is usually caused by special characters being used in this field.

If you're only using letters and numbers and still getting that error, please click "Can't find what you're looking for" to raise a ticket with us, and include a screenshot of the error, including the URL bar so that we can look into this.