To pay a carer for the first time, or if you've accidentally removed them, or previously removed them, you'll need to add them as an approved carer on your profile.


If you use https://childcare.mysodexo.co.uk/login

  • Login as normal
  • Press My Child Carers
  • Press the blue icon + Add Child Carer
  • Search for the Carer using their business name or postcode
  • Locate the correct setting and press Add
  • This provider is now added to your account as a known carer!

If you use https://uk.childcare-vouchers.sodexo.com/

  • Login as normal
  • Press My Childcare Providers
  • Scroll down and press Add New
  • Enter their 6 digit Sodexo Carer ID and their postcode
  • Review the setting details to ensure they're the correct carer
  • Press Confirm
  • This provider is now added to your account as a known carer!


Not sure on their Carer ID? Please ask them to provide you with this, or contact us to get this, please let us know their postcode and name so we can search.


Now that you've completed the steps above, you're now ready to send them a payment. Need help with that? Please see article here for help.